COVID-19 Info Line

401-222-8022
(Mon-Fri 8:30am-4:30pm) or
RIDOH.COVID19Questions

After hours: Call 211

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Coronavirus Disease 2019 (COVID-19)

Coronavirus Disease 2019 (COVID-19) is a virus strain that has only spread in people since December 2019.

For the latest information on Rhode Island specific COVID-19 numbers, see RIDOH's COVID-19 Disease Data webpage.

Someone's risk for COVID-19 is closely tied to their recent travel history, and the travel histories of their immediate contacts — specifically, travel to areas with community transmission of COVID-19 or close contact with a person confirmed to have COVID-19. Remember that interaction with someone who had contact with someone who has confirmed COVID-19 does not pose a risk if that contact is not sick. One of the most important messages for us to remember is that someone’s nationality alone is not a risk factor for COVID-19.

General guidance and information

  • If you have traveled anywhere internationally in the last 14 days, self-quarantine for 14 days. That means do not go to work or school and stay at home.
  • Avoid all crowded places, large events, and mass gatherings. However, people should continue doing essential errands (such as going to the grocery store).
  • Through March 30th, there will be no on-site food consumption for restaurants, bars, coffee shops, or other food establishments in Rhode Island. (Establishments with a food license can continue to conduct pick-up, drive-thru and delivery only.)
  • Whenever possible, avoid close personal contact with people in public. When greeting people avoid handshakes and hugs.
  • 15 Days to Slow the Spread

Medical and Quarantine Information

  • To prevent infection with COVID-19, the CDC recommends frequent handwashing with soap and warm water; coughing and sneezing into your elbow or a tissue; avoid touching mouth, nose, and eyes; and if you are sick, stay at home. more
  • There are many respiratory illnesses circulating in Rhode Island, such as the flu and the common cold. Having respiratory symptoms does not mean that you have COVID-19. People are at higher risk for COVID-19 if they have symptoms of COVID-19 (cough, fever, shortness of breath) AND if they were a contact of a confirmed positive case of COVID-19 (or have traveled to country with community transmission).
  • Someone is considered a contact if they have had direct, face-to-face contact with a person with COVID-19. Testing can only be done on individuals who have symptoms that are consistent with COVID-19 and who have had contact with a confirmed case of COVID-19 or travel history to a country with ongoing community spread of COVID-19. Testing individuals with no symptoms or history of travel is not recommended by CDC.
  • If you are subject to self-quarantine that means:
    • Stay home.
    • Do not go to work, school, or public areas.
    • Do not use public transportation.
    • Separate yourself from other people in your home. As much as possible, you should stay in a different room from other people in your home. Also, you should use a separate bathroom, if available.
  • People who think they have COVID-19 should call their healthcare provider. These people should NOT go directly to a healthcare facility without calling a healthcare provider (unless they are experiencing a medical emergency).

People with general questions about COVID-19 can call 401-222-8022.

Please see updated information from CDC (this may take a moment to load). For answers to frequently asked questions, please read the RIDOH/CDC fact sheet.

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